AI Workflow & Operations, Revenue Strategy & Operations

AI Workflow & Operations, Revenue Strategy & Operations

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Go To Market

Compensation

• $239K – $265K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team helps customers deploy and realize value from OpenAI's products across their businesses. The team spans Sales, Solutions, Support, Marketing, Partnerships, and Operations working together to scale AI adoption globally.

Within GTM, the Strategy & Operations organization builds the operational systems, workflows, analytics, and infrastructure that power the business. As AI rapidly transforms how work gets done, we are building a new class of AI-native internal tooling and workflows to accelerate productivity, improve decision-making, and scale execution across Sales, Solutions, and Revenue Operations.

About the Role

We are looking for an AI Workflow & Operations [engineer] to design and build AI-native workflows, automations, and internal tools that accelerate OpenAI's GTM organization.

This role sits at the intersection of Revenue Operations, AI product development, systems design, and workflow engineering. You will work directly with Sales, Solutions, RevOps, and GTM leadership to identify high-leverage operational problems and rapidly prototype and deploy AI-powered solutions using OpenAI's products, APIs, Codex, and automation platforms.

You will act as both a builder and operator — deeply understanding GTM workflows while designing practical AI systems that improve field productivity, operational scale, forecasting quality, account planning, pipeline management, customer execution, and internal decision-making.

This role is ideal for someone who enjoys translating ambiguous business problems into working AI-native systems and wants to help define how modern GTM organizations operate in an AI-first world.

In this role, you will:

• Identify opportunities where AI can improve the quality, speed, scale, and effectiveness of GTM operations and field execution
• Design and deploy AI-native workflows that combine agents, automation, systems integrations, and human review
• Build internal tooling and operational accelerators using OpenAI APIs, Codex, Salesforce, automation platforms, and lightweight applications
• Rapidly prototype and iterate on solutions that improve forecasting, pipeline management, account planning, territory operations, deal execution, customer insights, and productivity
• Partner directly with Sales, Solutions, RevOps, Systems, Finance, and Enablement teams to operationalize AI into day-to-day workflows
• Build reusable "golden workflows," templates, and operational tooling that can scale across the GTM organization
• Translate operational pain points into practical AI-enabled systems and automation opportunities
• Help define best practices, governance, and guardrails for deploying AI within GTM operational workflows
• Drive adoption through hands-on training, pair building sessions, documentation, and direct collaboration with operators
• Serve as a strategic thought partner to GTM leadership on how AI can reshape operational processes and field productivity

You might thrive in this role if you:

• Have a strong systems and product mindset and enjoy turning ambiguous business problems into scalable solutions
• Are excited about applying frontier AI capabilities to real operational and go-to-market workflows
• Enjoy building practical systems quickly and iterating directly with users
• Can deeply understand business processes while also thinking technically about architecture, integrations, and workflow design
• Are comfortable operating across technical and non-technical stakeholders
• Have experience with CRM systems, RevOps workflows, forecasting processes, analytics tooling, or GTM operations
• Have experience building automations, internal tools, integrations, or AI workflows in production environments
• Are highly analytical and comfortable using data to drive operational decisions
• Thrive in ambiguity and can prioritize high-impact opportunities across multiple stakeholders
• Have experimented with AI-native development tooling such as Codex, agents, workflow orchestration tools, or automation platforms

Experience

• 5+ years in Revenue Operations, Sales Operations, Business Systems, Workflow Engineering, Solutions Engineering, Product Operations, or related roles
• Experience building internal tools, workflow automations, AI-powered systems, or operational infrastructure
• Familiarity with APIs, automation frameworks, lightweight scripting, or AI workflow tooling
• Experience working with GTM systems such as Salesforce, analytics tooling, forecasting systems, or workflow platforms
• Strong analytical and operational problem-solving skills
• Experience deploying systems used by operators in production environments
• Ability to balance rapid experimentation with scalable operational design