LOADING
editor_note · curation
source_signals.ymlloading evidence
-status:warming route cache
-listing:fetching source record
-signals:preparing detail view
Healthcare QA role reviewing AI agent calls, catching errors, labeling issues, and improving real workflows.
SF Office
Full time
On-site
Product/Eng
Ensure Neon’s automation agents perform flawlessly in real-world workflows. You’ll monitor outputs, catch errors, refine processes, and feed insights back into product and engineering. Ideal candidates are detail-oriented, comfortable with technical systems, and thrive in fast-moving, ambiguous environments where quality is mission critical.
The crisis: Sarah delayed cancer treatment for weeks facing $30,000 monthly costs. Marcus's autoimmune condition worsened while battling insurance denials.
Over 50% of critical prescriptions are abandoned due to:
Our solution: Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance.
Join our mission: We want to live in a world where every patient can navigate the healthcare system with ease, especially when it matters most. Help us ensure that access to medicine is determined by clinical need—not bureaucracy or financial constraint. When Neon succeeds, patients access life-saving treatments without bankrupting their families, while we build an AI automation powerhouse serving healthcare's biggest enterprises.
Mission-driven capitalists
We’re a rare blend of mission-driven capitalists. We are on the path towards building a $200B+ business while dramatically improving the healthcare system—and patients’ lives.
Working like athletes
Like athletes, we are constantly honing our craft to produce our best possible work.
We work with intention and humility. We support and challenge each other to be our best selves.
And as a team, we achieve goals together that would be impossible alone.
Frequent offsites
We spend one week every month offsite in beautiful places like Tahoe, Squamish, Mendocino, the Santa Cruz mountains, and Monterrey. We ship an incredible amount of product on these offsites. And we have a blast — climbing, swimming, surfing, and otherwise enjoying these beautiful places.
Rediscover the magic of coding late into the night, in the zone. Side by side with a team that—through their example of excellence—is inspiring you to reach your potential.
It’s not for everyone.
But if you long for an intense camaraderie that you can’t find elsewhere, then Neon is the place for you.
Improve the quality of our AI agents by reviewing the output of their work. For example, for our phone-calling AI agents, you will:
Your efforts will contribute directly to the quality of our AI agents, and thus to our mission.
Core traits and capabilities of a high-performing Neon quality operator.
Neon is building _the_ automation platform for healthcare enterprises.
We're backed by top Silicon Valley investors.
We're profitable and growing fast with 7+ figure customer contracts.
Apply today to join a rocket ship that is bringing state-of-the-art AI systems to pharma, and bringing life-saving medications to the patients who need them.
Please note: Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position.
Keywords: AI Quality Operator, AI Quality Associate, Conversational AI Specialist, AI Quality Specialist, AI Review Operator, Business operations, Quality operations, QA, Quality Operations Specialist
Compensation Range: $59.4K - $136K