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AI Operations Lead

What you'll do

Operational diagnostics & roadmap – Embed deeply with functions to map workflows, latency points, and resource spend, and identify opportunities for AI to help us move faster and leaner.

AI‑driven process design – Prototype and deploy agentic workflows (e.g., agent‑built content generation, n8n‑orchestrated campaign ops, FP&A scenario modeling) that compress cycle time and improve output quality.

Organizational design & change management – Recommend structure, skill mix, and tooling that maximize velocity and clarity.

Thought leadership & enablement – Serve as internal evangelist for AI adoption; stay ahead of emerging agent frameworks and best practices in vibecoding, n8n, and similar toolchains; run workshops and create reusable playbooks.

Strategic projects – Lead high‑leverage initiatives for the CEO that require analytical rigor and cross‑functional orchestration.

About you

2+ years in strategy consulting, operations, product management, or biz‑ops within high‑growth SaaS; track record of driving tech‑enabled operating‑model shifts.

Hands‑on builder with modern AI tooling: LLMs, chatbots, vibecoding stacks, agent frameworks, vector DBs, n8n or similar workflow orchestrators; comfortable writing prompts and low‑code automations.

Nice to have: Prior product management experience and strong product sense.

Systems thinker who can zoom from 30,000‑foot strategy to command‑line granularity.

Credible influencer who balances candor with empathy; willing to challenge the status quo.

What success looks like

≥100% reduction in average cycle time across targeted workflows.

≥25 % increase in ARR per employee while maintaining or improving customer satisfaction

50 % of key workflows executed via AI agents with ≥95 % quality thresholds.

Logistics

Reports directly to the CEO. Starts as a high‑impact individual contributor with potential to build a small Automation & Ops pod as the roadmap expands.

Location: San Francisco Bay Area; in‑office presence expected 2–3 days per week (flexible hybrid).

Competitive cash & equity; comprehensive benefits including health, 401(k), and generous PTO.

AI Operations Lead